Frequently Asked Questions
Why the name 'Wonderfall'?
Great question! The name of the brand is inspired by Michael Hall's great book, Wonderfall:
"Wonderfall follows a single tree through the changing of the seasons. People, animals, and vehicles pass in front of the tree, celebrating holidays, playing in its leaves, and getting ready for winter. Fifteen combined words (thankful + fall = thankFALL, plentiful + fall = plentiFALL) underscore the themes and concepts of the season, while the main attraction—the beautiful tree—drops acorns, loses leaves, and provides food and a home for a pair of scurrying squirrels. Two full spreads at the back of the book offer additional information about the animals featured in the book, as well as the science behind squirrels, acorns, and saplings."
Essentially, it's about finding beauty and light in every season. I like to think this is Wonderfall's vision.
You can read more about the book here: https://www.michaelhallstudio.com/books/bk_wonderfall.html
How can we book?
Click the 'Bookings' menu at the top of the screen then go to 'Packages'. Select the image of the corresponding package you would like to book and then complete the booking form. I will then confirm your booking via email once we have discussed your photoshoot details and preferred booking time.
Do message me if you need any help!
How many photos do we get?
Depending on the package, you will receive somewhere between 20 to an unlimited number of photos.
How do we get our photos?
You will receive an email notification confirming when your photos are ready. They will be delivered via an online gallery which you will have private access to. From there, you can view, share and download the photos at your own leisure.
What's your turn around time?
You can expect the photos between 5 to 10 business days or unless otherwise discussed.
Do you allow reschedules / cancellations?
Each booking is allowed up to 1 x reschedule. After which there will be a small fee to reschedule a 2nd, 3rd, or x amount of time.
Cancellations are allowed, however, the retainer fee for your booking is non-refundable.
Modes of payment
Wonderfall Photography is able to accept payments via Direct Bank Transfer, Paypal, & PayID. I can also issue an official invoice if that works best for you. However, if you were after a different payment mode, please let me know via the contact form and I'll see what I can do!
Do you retouch photos?
Naturally, I don't. I like to keep my editing process as simple and as natural as possible. My editing process involves light manipulation and colour grading. However, if the brief calls for it, its not something I'm opposed to and is something I've already done for a few clients.
Can you help us with planning for the photoshoot?
Absolutely! Please get in touch. I would love to help you plan and see your vision come to life!
Can you do weddings?
I don't have wedding photography experience yet but I have done a number of corporate and casual events.
I would love to gain experience with weddings so I am willing to offer the right couple my services for a very budget-friendly price!